What's new in Direct PMS

Every short-term home and pool now shows a calendar of the next three months. A single home reads free or taken; a pool counts how many of its units are left, because three of five free on the 14th is a booking and none of five is not. Everything that blocks a night reads the same way — a maintenance week and a booking are both nights a guest cannot have, and why is your business rather than the internet's. The search bar became a filter bar at the same time: adults and children separately, and tick-boxes for the amenities your homes actually have.

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Tick what a place offers and it appears on its public page — and a guest can filter on it. A home inherits its development's, so a swimming pool is recorded once on the building rather than forty times on the flats, and the home's own list is what is true of it alone. Sixteen common ones are there to start with, and anything missing you add yourself: type it, and it is created and ticked in one step. Type one that already exists and it ticks the existing one rather than making a second that filters separately.

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Adding a property is now one process in three stages: about the property, the management contract, and how it is sold. Recording a unit no longer demands an owner — a community holds every unit in the development while you manage some — and a unit with no contract stops at stage two, because there is nothing to sell it under. Stage three asks what each line you ticked actually needs: whether a short-term unit is sold on its own or in a pool, and if on its own its rate plan, meal plan, what the rate covers and the extra-person charges; the rent, deposit, lease length, available-from date and who you will consider for a long-term let; the price, registration number and broker of record for a resale. Nothing is compulsory, and all of it can still be changed on the unit's own screens.

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A city page now shows where its homes actually are. Every development and every home you have pinned appears on a map, and clicking a pin opens the same page its card links to — useful for the question a list cannot answer, which is whether somewhere is near the office, the school or the metro. A city also counts the developments standing in it: a city holding one home of its own and a fifteen-unit building says sixteen, and lists the building in its own section above the loose homes.

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Each home on the long-term list now has a page of its own: its photographs in a gallery, the description, the rent and deposit, who it suits, and the next twelve months marked let or free. Two ways to express interest sit beside it — the rental application, and a waitlist for a home somebody cannot have yet. Whichever suits the home leads, and neither is hidden, because a tenant may well want to apply for a home that comes free in March.

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Your long-term homes used to sit behind an enquiry form: a visitor stated a move-in date and a budget and waited for someone to write back with what was available. Now they see the list — every home on one line with its rent, its deposit, the date it comes free, and twelve months marked let or available. Move-in month, bedrooms and budget became filters over that list rather than questions about it, and each home carries its own enquiry, or a waitlist when it is taken. Homes in one development cluster into a single ribbon with a combined calendar, so a fifteen-unit building reads as one line that says how many are free each month.

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The section that listed your communities is now Our properties, and it shows the cities you hold standalone homes in alongside the developments. A home that belongs to no community used to be invisible on your own site; each city now has a page of its own listing what is available there to stay in, rent or buy. Places only appear if this website actually has homes in them, so a community you no longer let does not take up a card — except one marked under construction, which is meant to be advertised before it opens.

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Opening a unit to tenants now also asks what it is being advertised at — expected rent, expected security deposit, and who you will consider, from families and students to company lets and pets. The public listing shows all three alongside an Apply button, so a visitor can see the price and apply without writing in to ask. The asking figures sit apart from the rent on a signed tenancy: they exist while the unit is empty, which is the whole period you are trying to fill it.

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A long-term unit now carries one button that says whether you are taking applications on it. Opening it lists the unit in long-term search on your site and puts an application form in front of anyone interested; closing it takes both away, so the link stops accepting applications rather than merely disappearing from the listings. Every account starts with a standard application — name, email, phone, a short introduction and an ideal move-in date — and you can point a unit at a form of your own instead.

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A deposit is only half the position — the other half is what the tenant owes, because rent left unpaid carries forward as arrears and comes out of the deposit when the tenancy ends. Long-term › Deposits shows what you hold, the arrears against each, and what would be returned if the tenancy ended today, so a tenancy that has passed the point where the deposit covers the debt is visible now rather than at move-out. Filter by unit, tenant, community, or by whether a deposit is still held, settled, or held with arrears against it.

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An invoice used to be a single figure, so a month that also carried a repair charge — or a credit for one — could only be recorded by editing the rent, which then read as though the rent had changed. Invoices now take lines: additions and deductions, each with its own description. The rent for the period stays what it was, and the payable figure is rent plus charges less credits. That is what a payment is measured against, so an invoice reduced by a credit is settled when the reduced figure is met.

What a tenant owes over a lease is known the day it is signed, so all of it is now raised at once — one invoice per calendar month — rather than one at a time by hand. Long-term › Invoices lists every one of them, filterable by unit, tenant, owner, community and status, with overdue separated from what is merely scheduled ahead. Rent can be recorded there, from the rent roll, or from the tenancy itself, always against a specific invoice. Tenancies recorded before this can catch up with Raise remaining months.

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Rent could be invoiced and never marked as arriving — the field for it existed and nothing ever wrote to it — so the arrears figure on the rent roll was really "what has been invoiced", and it only ever grew. Record rent now sits beside Give notice and End tenancy, and opens the tenancy's invoices: every month raised, what is outstanding on each, and what has already been recorded. Choose the invoice, enter what arrived, attach the bank screenshot or a photo of the receipt. Payments are kept individually, so an invoice settled in three transfers reads as three, each with its own date, reference and proof.

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A tenancy could be renewed or ended, and that was all — a rent typed with a digit missing, the wrong due day, or a term starting a month out had no way back. Edit, on the rent roll and on the tenancy, fixes the terms in place; renewing stays what it was, for starting a new term at a new rent. Changing the dates moves the calendar block that holds the unit, and says so if a short-term booking is in the way. Also: the rent due day used to read "due 1th".

A colleague who never got their invitation, or let the link lapse, had one remedy: remove them and add them again — which fixes an email problem by throwing away their roles and their community access. Settings › Users now has Resend welcome on every row. It sends a fresh link to set a password rather than a password, because a password sitting in an inbox is a password anyone with the inbox has.

Website › Content links to a picture of a complete guest site with every part numbered and where each one is written. It is a real Direct PMS site rather than a mockup — the demo account's own public page — so it cannot start promising a layout the product does not build.

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The switch used to sit near the top of the Website screen and the editor several sections below it. Both are now on Website › Blog, beside a panel on how to choose what to write about: start from the sentences a guest types before they have picked anywhere to stay. Each post now emits its own page title, its summary as the meta description, and a canonical and share card — none of which any guest-site page had before. Starting a line with ## makes a real H2, so a post can have the structure a search engine reads.

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Google Analytics, Tag Manager, Ahrefs, Meta Pixel and Plausible each ask for the one thing that varies: the ID. No snippet to hunt for, and raw markup is still there for anything else. This also fixes the half of it that was missing — nothing on the public site had ever read these, so a tag could be saved, listed in the console, and measuring nothing.

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Every site advertised all six languages and a currency list of yours plus US, Canadian and Euro, whether or not those meant anything to your guests. Website › Settings now picks both. English stays available whatever you choose, so a guest following an old link in a language you have since switched off still lands on a page.

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One long screen became Content, Blog, Settings and Tracking codes, with each section collapsing so the page reads as a list of decisions rather than a wall of fields. Cover images upload and open a cropper framed to the exact shape the page uses — drag, zoom, done — instead of asking for the URL of an image already hosted at the right proportions. The covers for a "Properties page" and a "Contact page" are gone: neither was ever a page.

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Keys and post shared one panel in a corner of Caretaking, and the record only ever said where a thing is now — the previous holder, when it went out and who brought it back were overwritten by the next hand-over. Each is now its own page under Caretaking, filtered by held here, out, or returned, and every hand-over is kept: who took it, when, and a photo of the moment. An item that is back and has been out reads as Returned, which is a different fact from one that has never left.

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Every key and parcel can now be mapped to the home it belongs to, picked from a list grouped by community, and edited afterwards from the row itself. Handing one over is a dropdown rather than a text box: the home's owners first, then the staff of its community. That makes “which keys is this gardener still holding” a question with an answer, where four spellings of the same name used to be four different people.

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The bookings list was one table sorted by status, which put a confirmed pool booking still waiting for a villa next to one that needs nothing at all. It now runs left to right through the stages a booking actually passes: enquiries, tentative, confirmed, allocated, checked in, past. Each tab carries its count and the action that stage is waiting for — confirm, allocate, check in, check out — so the list is a queue of work rather than a record to read.

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Status is now Calendar, and setting rates and availability is no longer one button that did two jobs. Pick Rates, Availability or Reservations and the whole grid works that way until you switch: pricing a stretch of nights never touches whether they are open, and closing nights never quietly writes a rate of zero over what was there. Availability can also cap how many units of a pool are sold on a night — four villas, three offered — and a maintenance block on a member now shows in the pool's count for those nights.

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Settings has a Finance tab holding the money settings together — the currency you report in, and a tax rate with the name you call it by. Whatever is set there is added to every booking and shown to the guest as its own line on the price breakdown, named GST or VAT or Sales tax rather than an unexplained difference between the total and the sum of the parts.

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A community's short-term terms now carry what the guest pays on top of the nightly rate: a cleaning fee as a flat amount, per bedroom, or a percentage of the booking, with an extra for units that have their own pool — and a mandatory add-on such as a resort fee, charged flat, as a percentage, or per adult and child. Every unit enrolled on those terms inherits them, and a unit with its own figure still wins, so one villa can differ without putting the whole development on per-unit fees.

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A search now returns a list of homes, each with what those exact nights cost and a Book button, rather than sending the guest into a page to work it out. Book opens one screen showing only what they are agreeing to — the home, the dates, the guests and every line of the price — and confirming it holds the booking and emails them straight away. Homes with nothing free for those dates sort last and offer Send enquiry instead, and going back returns to the results they were looking at.

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The console and your guest sites have been reskinned. The chrome is one continuous teal gradient with pill navigation instead of folder tabs; cards float on soft shadow rather than sitting behind a hairline border; and the numbers that matter are tinted by the line of business they belong to, so a row of counts reads as five businesses rather than five identical boxes. Tables are airier, the calendar's bars are rounded and lift off the grid, and today is a filled circle rather than a shaded cell. Nothing moved — every screen is where it was.

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The unit page had six tabs across the top and one long Overview beneath them. It now opens the same way a community does: a hero, then a left-hand list of sections — Basics, Owners, Photos, then a section for each line of business, with the lines this unit is not on greyed and marked OFF rather than hidden, so you can see what it could be doing as well as what it is. One panel owns editing the unit's attributes, which retires the Edit property button that used to sit apart from everything it edited.

A unit's commercial terms lived in one stack on the Owner tab, every line at once, next to caretaking costs and a guest cleaning fee. Each line now carries its own: whether the unit is enrolled, on which scheme, the dates the engagement runs, and Edit and End beside them — End asking the same question it asks everywhere, now or from a date. Caretaking costs sit under Caretaking, and the guest cleaning fee under Short-term, which is the only line a guest pays it on.

A unit on a named scheme showed the scheme's name and, underneath, a separate editable copy of the same money — which could and did drift, so a unit reading “60:40 Revenue Share” was quietly trading at 15%. The scheme's own numbers are now shown, read-only. A unit that genuinely trades on its own terms enrols on Custom instead, which is when the editable form appears.

Enrolment dates were optional and a blank end read as “no fixed end”, which sounds harmless and is not: an undated mandate never appears in expiring-soon, never prompts a renewal conversation, and quietly becomes perpetual. Both dates are now required, and existing engagements missing either were dated 1 Aug 2026 to 1 Jul 2027. Enrolling from a list row, where no dates are asked for, defaults to a year.

The calendar under Short-term was still titled Unified calendar and still offered a Long-term filter, which invited you out of the section you were in. It is Bookings here, Tenancies under Long-term, and the line filter only appears on the combined calendar where the line is genuinely open. More to the point, its rows went by a flag rather than an enrolment, so units nobody had ever enrolled were drawing lanes on a screen meant to show the units that trade: it now lists only units enrolled on the line, with pools folding up so a pool of eighteen is one row until you open it.

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A unit assigned the type “1BHK Villa” read “Villa” — its kind, not its type — so two units on 1BHK Villa and 3BHK Villa looked identical on the one field meant to tell them apart. It now names the type it was actually assigned. The community's property list gained the same: the pool a unit is sold through, shown and editable from the row, and filters by pool and by line.

Pools now sit at the top of the calendar and always appear — a pool lane was only drawn once it had bookings, so an empty pool, exactly what you open this screen to find and fill, was invisible on it. Each pool night shows units free against total (5/8, red at zero) from live membership, and every night on every lane shows its rate, or a red dash where none is set: not free, not sellable. A Go to control jumps to the next date that needs attention — no rate set, nothing available, or nothing booked anywhere on screen — naming the date it lands on, and saying so plainly when there is nothing ahead.

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Switch the calendar into Set rates & availability and the same drag that starts a booking prices the range instead — nightly price, minimum stay, or close the nights to stop selling them. Closing needs no price: refusing to sell a period should not require naming a figure for it. These are the same rows the Rates tab shows, written through the same function, so the two are not kept in step — they are one record with two ways in. A unit or pool with no rate plan gets one, rather than sending you to another screen first.

Clicking a booking on the calendar showed a coloured chip and a date range, then offered to take you somewhere else. It now shows the booking: reference, stay and nights, guests, email, phone, channel, status and total — with an unpriced booking saying it auto-prices from the rate calendar rather than showing a bare zero. Edit opens it in place for dates, guest counts and total, and moving the dates goes through the same path a drag does, so a booking can never end up in two places at once.

The Rates screen lists plans, so a pool nobody has priced simply was not there — which reads as missing rather than unpriced. It now names them: how many sell targets have no rate plan at all, and which, with the note that a pool without one shows a blank rate on the calendar. Plans filter by community, and a pool plan carries a marker so it is distinguishable from a unit of the same name.

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Short-term, Long-term, Sales, Caretaking and Projects sit in the top row beside Portfolio, and the Stay/Rent/Sell lens that used to live in the top bar is gone. A line is where its work happens, not a filter you had to remember was on: Short-term opens on the calendar narrowed to units let by the night, with Bookings, Rates, Promotions, Channels and Self check-in beneath it. Caretaking is its own tab rather than something Work owned. A line your account is not entitled to gets no tab.

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Each line had a list of units and a separate Enrolled properties page, both answering which units are on the line and on what terms — and giving different numbers, because one counted a routing flag and the other counted enrolment records. They are one screen now: the scheme each unit trades under with Edit and End beside it, when the enrolment ends, and that line's own performance measures as columns. Old Enrolled links land on the survivor.

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Caretaking was modelled as a single monthly retainer. It is a catalogue: gardening at one price, pool care at another, a monthly spruce-up at a third — each a named standard with its own charge, billed monthly or quarterly, and collected by invoice, from the owner's deposit, from a card, or deducted from rental revenue. Projects were modelled as a percentage of project value; they are now priced as a percentage of project costs, a fixed fee, or a fixed price for the whole project — and each says who pays whom, since under the first two the owner settles the vendors directly and pays you only your fee, while under a fixed price the whole amount comes to you.

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The Commercial terms step asked every unit for its short-term revenue share and its sales commission whatever you had chosen a step earlier — so a unit let long-term was asked about a sale that was not happening, and asked nothing at all about the rent. Each ticked line now gets its own section carrying that line's full term sheet, the same fields its Terms screen asks for. Every share is named from your side and shows the split as you type: "Of every 100 collected, we keep 15 and the owner receives 85."

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Onboarding now captures a tenure per line — a unit can be let long-term on a fixed contract while its short-term mandate rolls on with no end date, so the dates belong to the engagement rather than the property. Blank means no fixed end. The Enrolment ends column on each line list finally has something to show, and an end date already past is called out in red.

Releasing a unit from management was a single click that flipped it off every line. It now asks the same questions ending one line asks — now, or from a date — plus the two only it faces. Bookings already taken are counted, with the last check-out shown, and you either honour them or cancel them deliberately. A sitting tenant blocks a release dated before the tenancy ends, offering that date instead. For a unit in a pool the test is the pool's: every future night must still have a unit for every guest holding one, and the refusal names the date, the bookings and the units left.

The Communities table is now Properties, and carries Total censused alongside Managed plus a Penetration column — managed as a share of everything on the registry there. Standalone towns appear as rows too, tagged and linking to the town. Managed now means a unit opted in to at least one service, counted once however many lines it is on, which is the first definition that can include caretaking and projects at all.

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Reservations and Back office, or Reservations and Operations, is an ordinary shape in a small team — one person covering two desks. Roles are now a set rather than a single choice, and the team list shows every role a person holds. Administrator and Manager stay single: both already carry everything the other roles do, so pairing either with another adds nothing and only obscures what someone is.

Fixed assets and consumables sat under Caretaking because that is who consumes them, but the register holds owned stock and its replacement cost — a books question. It is now a tab beside Ledger and Expenses, with a value per item so a line total follows the count instead of going stale, totals per currency rather than a made-up conversion, a community filter, an edit button on every row, and a checkbox to hide anything with nothing in stock. An item never valued is counted separately rather than folded in as worth nothing.

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A store cupboard, a water house, the city office, a janitor closet on the third floor. Settings gains a Locations tab where each one is named and either sits inside a community or carries its own address. Every asset can then say where it actually is: one of these locations, or a property under management. Names are unique within their community, so the same janitor closet can exist in every tower, and a location still holding assets refuses to be deleted until they are moved.

The directory rendered every contact in one table, which on a real book of business is a slow page and an unreadable one. It now pages at 25, 50 or 100, filters by community alongside the existing type chips, and the chip counts follow the community filter so they describe the list you are looking at rather than the whole org.

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A unit that belongs to no community used to sit in a loose list at the bottom of the Portfolio. Those units are now grouped by town, one card per place, in a Standalone properties section that reads like the community cards above it. Opening a town gives you the community workspace — the same hero and left-hand sections — with Properties, Owners and all five lines of business, minus the four sections a town genuinely cannot have: Basics, Static content, Pools and Property types all hang off a community row, and a town has none. The town comes from the address search when a unit is saved, and is read out of the address already on file for units saved before this.

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What the company is and who can sign in to it were sharing a page. They are now two tabs. Settings opens read-only — currency, timezone, language, the contact details and the office address as plain rows — with an Edit button, because these are settled decisions that other screens read constantly and almost nobody changes twice. Users keeps the invitations, roles and community access.

The three account links left the top bar, where they had been parked since the navigation was rebuilt, and now sit as a short list on the Overview rail under Revenue by module — each with a line saying what is behind it. Website opens in its own tab, since you go there to work on your site and come back.

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Each enrolled unit now has an End button that asks one question: end it now, or on a date. Ending now takes the unit off that line the same day — no longer bookable, no longer listed, and released from management altogether if that was the last line it traded on. A future date is kept as a promise and applied on the morning it falls due, so an enrolment that has run out stops being one without anybody remembering to go and switch it off.

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The community's default commercial terms now has a section for each of the five lines — Projects included, which never had defaults at all despite carrying the largest numbers. Each section offers the named schemes saved under that line's own Terms page, so a default can be filled in from one instead of retyped. The guest cleaning fee moved inside Short-term rental, where it belongs: it only ever applies to a nightly stay.

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A community's name, place, timezone, currency and application form now have their own Basics screen, first under Registry — read-only, with the pin shown on a satellite map and the description below it. Editing is behind an Edit button rather than the header, and the edit form leads with the short fields so the map no longer pushes everything it fills in below the fold. Both maps are satellite now, which is what you need when the roads on a development under construction are not drawn yet.

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Every line-of-business list now carries the scheme each unit is enrolled on and the date that enrolment ends. A unit that is not enrolled offers a dropdown of that community's named schemes; one that is shows the scheme by name with an Edit button beside it, which opens the scheme and the end date together — the pair you reach for at renewal. An end date already in the past is called out in red.

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Photos and videos are now added from buttons at the top of any gallery, which open a single popup with a tab for each — so on a community carrying a hundred images the way to add another is no longer a page-length scroll away. The popup also takes one caption for the whole batch, which is usually what you want when a set comes from the same place, and each photo stays individually editable underneath.

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Drag a reservation, hold or block by its middle to move it, or by an edge to resize it, straight on the calendar. A move that would clash with something else is refused outright rather than half-applied, and the day header and unit column stay pinned while you scroll.

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A pool now carries the property type it sells, and only units of that type can join it — so a pool can no longer quietly contain a unit with a different layout than the one guests are booking.

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A property that can't be deleted because it carries real history can now be archived in one click — released from management, history intact. If it genuinely must go, you can inspect exactly what is linked to it first and then confirm by typing its name.

Upload a community logo instead of pasting a URL, pin its location on a map as well as by address search, and assign staff to it. Timezone pickers everywhere now show each zone's current UTC offset, and your company's default currency, timezone, language and contact details live in Settings.

Click and drag across a unit's row to pick a date range, then block the unit or start a booking without retyping the dates into a separate form. Dragging over something already booked shows you what's there instead of quietly offering to double-book it.

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A booking you have waitlisted — usually several guests competing for the same pool — now shows on the calendar as a flagged needs-decision entry rather than sitting hidden behind the enquiries toggle, indistinguishable from an ordinary prospect.

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Land plots no longer read "0 bd · 0 ba · sleeps 2" on the portfolio, the property page and your public listings — they show square footage instead.

Add colleagues from Settings and give each one a role — Administrator, Back office, Operations or Reservations — plus the communities they work on. People only see the sections their role covers and the communities they're assigned, and an invitation email lets them set their own password.

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The unified calendar opens on a rolling window from yesterday through the next 30 days, pages 30 days at a time, and lists only units under management that are actually let short- or long-term. Filter by line of business or by community.

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Save a commercial standard once per line of business — "Standard 15% revenue share" — then enrol units under it by name, with contract dates. Each line shows what its enrolled units are doing: revenue and occupancy for short-term, rent and arrears for long-term, asking price for sales, open jobs for caretaking.

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Describe a layout once — Plot, Villa, Semi-detached, Townhouse or Apartment — with its own photos, description and parameters, then point units at it instead of retyping the same spec. Half values are understood: 2.5 bathrooms reads as two bathrooms and a powder room, 2.5 bedrooms as two bedrooms and a study.

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Each community now opens on its own workspace: a registry of properties, owners, pools and property types with search and pagination, the static content its public page reads (description, logo, postal address, several phone numbers and email addresses with labels), and a section per line of business.

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A community holds every unit in the development, but you hold a mandate on only some — so properties now carry an explicit under-management flag, and counts everywhere read "22 of 763" rather than implying you run the lot. Onboarding a unit is a deliberate step with its owner, terms and lines of business.

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Switch any community or property on or off for your own site. Hiding is not unpublishing: the page stays reachable by direct link, so you can share a unit privately without advertising it on your front page — and a property can be disabled entirely when it should not be on the internet at all.

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An owner can hold several labelled addresses — personal, work, their accountant — with the first used for their portal sign-in.

Your public site and each community page were rebuilt: a full-width photo gallery with a keyboard-paged lightbox, the community's own description and property types, and folder tabs separating short-term, long-term and resale — with the date search sitting inside the short-term tab where it belongs.

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The console home now opens with how many communities you manage and what needs a person in the next seven days — new enquiries, new work orders, check-ins, check-outs, viewings, owner stays and reviews — followed by each community's guest rating.

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Twelve tabs became six sections, each with its own sub-tabs, and Stay/Rent/Sell stopped being destinations: they are now a lens in the top bar that narrows every screen beneath it. One Create button replaces the create form that used to sit permanently beside every list.

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Store where to send each owner their money, and let owners securely pre-authorize a card — from their own portal — so you can bill approved expenses without chasing payment. A card on file can only ever be replaced by a new authorization of at least the same amount, never simply removed.

Post any cost to a property, a team member's personal account, or the company's central account — pick a category or write your own, and mark property costs as reimbursable by the owner or out-of-pocket. A live dashboard ranks which properties are running up cost and flags central spend to watch, while OTA booking commissions post themselves automatically against the right property.

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From any contact's profile, switch on a login for owners, tenants and staff (they set a password from a welcome email, with password-reset on hand) or send guests a one-tap magic link — which opens their trip area and stays valid until 48 hours after check-out. Everyone lands on a single portal that routes them straight to what's theirs: owner statements, lease, or stay.

Set a community's cleaning-fee policy — charged once per stay, per night, or included in the rates — with an amount that pre-fills each property (adjustable by unit size). Unless it's in the rates, the fee is added to the stay cost at booking, and the total the guest pays reflects it.

Set a community's default fee scheme for each relationship — short-term (fixed / revenue share / both, revenue on booking value or net agent receipts, incl. or excl. cleaning fees), long-term (months of rent or % of rent, billed up front or ongoing) and sales — and every new property pre-fills them, reviewable and editable at onboarding.

Rank every week of the year into Super Peak / High / Mid / Low seasons per community (paint the weeks, watch the live calculator), set a default weeks-per-season entitlement, and give each short-term owner their own entitlement at onboarding — which they see, next to the season calendar, in a new Usage section of their portal.

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Connect your Stripe account from Billing and take card payments for bookings right on your booking site — funds land in your own account, bookings auto-confirm on payment, and Direct PMS takes a flat 2% (plus Stripe's fees). No card details ever touch our servers.

Subscribe to your bundle from the new Billing page — secure Stripe checkout, a self-service portal for invoices, payment methods and plan changes, and a billed unit count that tracks your portfolio automatically; up to 2 units stays free forever.

Publish open-house dates for any listing and they appear instantly on the community page and the listing itself — always in the property's local timezone. Buyers pre-register (with one-tap add to Google, Apple or Outlook calendar, address and map link included) or request a private showing; every request lands in your console to confirm or decline, and each visitor becomes a buyer lead in your pipeline.

The People tab is now a full CRM: everyone your brokerage touches — owners, tenants, guests, buyers, staff and tagged prospects — with roles attached automatically, search and segments, and a profile per contact showing their properties, tenancies, stays, buyer journeys and a notes timeline.

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A ticketing system for everything anyone raises — owner requests, guest complaints, internal tasks — with assignment, due dates, four criticality levels, status tracking and a comment thread per ticket; overdue and critical items surface on the tickets dashboard.

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Paste a YouTube or Google Drive link into any property, community or pool gallery and the video appears as a play-to-watch tile right alongside the photos on your booking and sales sites.

Add the agents and channels you book through, each with a commission %, and they become booking sources alongside built-in ones (direct, walk-in, website); the channels view shows booked revenue and commission due per channel.

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The Stay dashboard shows the share of bookings by channel and how it has progressed over time, grouped by the month each booking was generated.

Configure the realtor and brokerage on record — each with a name, photo/logo, address and contact details — shown on every sale listing.

Give a listing its own MLS id, listing price, buyer-focused description and key information, and choose exactly which of the property's photos to show — on a dedicated listing page on your site.

The listing enquiry form asks whether the buyer is working with a realtor and, if so, captures the realtor's name and number.

A per-property statement shows revenue collected for the owner, management fees per service, caretaking costs, the security deposit held and card-on-file status, and the net balance due to (or from) the owner — with an owner portal to view it.

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Log a caretaking cost and either send it to the owner to approve (they approve from their portal, then it moves to work-in-progress and completed) or incur it and deduct from the owner's revenue.

Every property is onboarded with an owner, and the commercial deal is recorded per service line — short-term (revenue account, revenue-share or flat+per-check-in, settled from deposit/card/revenue), long-term (months' rent or % + billing), caretaking (flat + reimbursement) and sales (% of sale), plus owner deposit and card-on-file.

Record move-in and move-out condition inspections with photos and keys handover; assess damages with a value per item; a final statement nets the deposit against arrears and damages, is sent to the tenant to acknowledge, and the manager records how the refund was paid (or the final payment received) to close the account.

At renewal the system proposes the escalated rent and a new term end automatically; the manager can edit rent, dates and the next escalation, then confirm — applying the increase and extending the lease and its calendar block.

Tenant onboarding now shows the rent and deposit currency clearly and captures the escalation percentage for the next lease term.

After check-out, guests rate their stay on six parameters (booking, check-in, cleanliness, user-friendliness, comfort, location) plus written feedback; averages appear on the dashboard and a reviews list.

Guests can request check-out from their trip page and pick a walk-through / inspection time; managers see and confirm the slot, or check a guest out directly.

Checked-in guests can message for assistance from their trip page; a Guest messages inbox (filtered to in-house guests) lets managers reply.

Managers configure who must register (party leader / one per unit / every guest) and whether an ID document upload is required; guests complete it from their trip page.

Editable booking-confirmation, check-in, welcome and review-request emails with merge fields; every generated email is recorded in an Outbox and can be resent per booking.

Turn on a newsletter opt-in for your site where guests choose which alerts they want — short-term promotions, homes for sale, or homes for rent. Signups on a community or property page are tagged to that community or property; the org site captures the master list. Subscribers are viewable under the Website tab.

Build your own rental application forms with typed fields — text, paragraph, email, phone, number, date, dropdown, yes/no, and image or document uploads — assign a form per property or community, and review submissions (with uploaded files) in a new Applications inbox.

Property managers can pick a destination template (beach, mountain, city, countryside, desert or classic) for their booking site, and optionally turn on an About section and a Blog they write themselves.

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Modules are now named for what they do — Leasing, Short Term Rentals, Property Sales, Caretaking and Fitouts — across the marketing site.

A complete cross-rate table across eight currencies so a stay priced in any currency can be shown in any display currency, with the newest rate always winning.

Search results and the booking breakdown now convert to the guest's chosen currency, marked as an estimate (≈) and falling back to the property's own currency when no rate exists.

Searching a stay shows a 'finding available stays' interstitial, then lists available units first with a live nightly total for each; a full price breakdown appears on the confirmation step.

Guests can search dates and book from the manager, community or property page; the booking lands as a tentative hold until the manager confirms payment received.

Photo galleries for communities and properties now accept several images in a single upload.

Each community and property has a photo gallery with per-image upload, captions and a cover photo that flow through to the booking sites.

Community and property forms use a grouped IANA timezone dropdown instead of free text, defaulting to North America.

Address fields on registration, community and property forms search Google Places and auto-fill city, country and map coordinates.

The access-application form defaults to USA/North America with proper Country, Currency and phone country-code dropdowns.

The Overview is now driven by each organisation's real data with proper empty states, replacing the seeded demo numbers.

Moved the database next to the app servers and skipped the auth round-trip on public pages, cutting page latency across the site.

Longer-stay, advance-booking and last-minute discounts that apply automatically to a quote.

A working contact form on the marketing site with a super-admin inbox for incoming enquiries.

0% commission direct bookings, unit pools sold hotel-style with allocation at check-in, rate calendars and holds that expire themselves — plus your own six-language booking site.

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Rent roll with a year ledger per tenancy, arrears tracking, deposits and notices — onboarding a tenancy blocks the booking calendar automatically.

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A seven-stage pipeline from enquiry to close, with commissions posting straight to the books the moment a deal closes.

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Work orders, inspections, fixed assets with reorder alerts and key & mail custody for the communities you run end to end.

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Rent, booking payments, pool revenue splits, deposits and commissions post to a single ledger; owner statements are live views rather than exports.

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One registry, one people graph, one calendar and one ledger under all business lines — enter a unit or a person once, and flip a flag to route it between modules. Includes the Fitouts (fit-out & furnishing) module.